FREQUENTLY ASKED QUESTIONS

What are the handicap requirements for private property parking?
Answer :

ADA Standards for Accessible Design

Ada* One out of every 8 accessible spaces
** 7 out of every 8 accessible parking spaces
Source: www.ada.gov

What are the statewide allowable amounts for private property tows?
Answer :

A tow company performing private property tows may not charge more than the private property statewide maximum tow amounts. Local cities or counties can establish charges less than the statewide rates.

For a Light Duty Private Property Tow, the Maximum Tow Fee is $250
For a Medium Duty Private Property Tow, the Maximum Tow Fee is $350
For a Heavy Duty Private Property Tow, the Maximum Tow Fee is $450 per unit ($900 Max)
Source: www.tdlr.texas.gov

What is a drop fee?
Answer :

A drop fee is a charge which allows the vehicle operator to stop a private property tow without paying the full tow fee.  The drop fee will vary if the vehicle is on the property of off the property.
Source: www.tdlr.texas.gov

What is the allowed Drop Fee?
Answer :

The drop fee may be up to one half of the maximum tow fee if the vehicle is still on property and up to the full tow fee after it has left the property. If the vehicle is no longer on the property the driver is not required to offer a drop fee. Local cities or counties can establish charges less than the statewide rates.
If the vehicle is on site:
For a Light Duty Private Property Tow, the Maximum Drop Fee is $125
For a Medium Duty Private Property Tow, the Maximum Drop Fee is $175
For a Heavy Duty Private Property Tow, the Maximum Drop Fee is $225
If the vehicle has left the property:
For a Light Duty Private Property Tow, the Maximum Drop Fee is $250
For a Medium Duty Private Property Tow, the Maximum Drop Fee is $350
For a Heavy Duty Private Property Tow, the Maximum Drop Fee is $450
Source: www.tdlr.texas.gov

What methods of payment do you accept?
Answer :

H Town Towing accepts cash, personal checks, Visa, Master Card and American Express

What can a towing service provide a property?
Answer :

According to the Texas Department of Licensing and Regulation Administrative Code, Chapter 86, Section 705 “Except for signs required by Texas Occupations Code, §2308.301, a towing company may not directly or indirectly give anything of value to a parking facility owner in connection with the removal of a vehicle from a parking facility.”  The Towing and Booting Act states a parking facility owner may not receive financial gain or anything of value from a towing company. However, the standard signs prohibiting unauthorized vehicles are not considered a financial gain or item of value.
Source: www.tdlr.texas.gov

How does H Town Towing choose the vehicle storage facilities they use?
Answer :

H Town Towing will only use state licensed and approved vehicle storage facilities.